Refund, Cancellation & Subscription Policy

Membership checkout is not yet operational. NaaniHouse is not currently accepting any membership payments through this website.

No one has purchased an active subscription through this site, and no refund can be initiated through a payment system that does not exist yet. Any “Join” button on the site only shows a notice that checkout is coming soon.

Once memberships become operational, you will be able to cancel a recurring membership so that it does not renew at the end of the paid period. Cancelling will stop future renewals; it will not remove access you have already paid for during the current period.

The exact cancellation method (for example, an account setting or a support request) has not been built yet and will be described clearly before checkout opens. Owner decision needed: the final cancellation mechanism and whether access ends immediately or at period end.

Because no payments are currently accepted, no refunds are currently being processed.

When payments open, refund requests will be reviewed individually. A refund may be considered where a paid service was not delivered as described — for example, access was not provided after a successful payment, or a charged feature was unavailable. Change-of-mind refunds for partially used digital memberships are not guaranteed.

Owner decision needed: the final refund conditions, any time limits for requesting a refund, and who approves refund requests. These terms will be published before any payment is taken.

The planned memberships renew automatically: the Monthly Membership at ₹199 plus applicable taxes each month, and the Annual Membership at ₹1,999 plus applicable taxes each year, until cancelled.

Automatic renewal is not currently active. Before checkout is enabled, the recurring price, billing frequency, applicable taxes, renewal date and cancellation conditions will be clearly disclosed on the checkout screen, and your consent will be collected before any charge.

Story text and illustrations are available today. Studio audio narration and animated cartoon versions are still in development and are not part of what any current page sells.

If, after payments open, a promised digital feature is unavailable, your access fails, or a service does not work as described, please contact us (see section 6). We will first try to restore access or fix the problem; where the issue cannot be resolved, a refund or credit may be considered under the refund conditions in section 3. An unavailable feature does not automatically entitle every customer to a refund in every circumstance.

For billing, access, cancellation or refund concerns, please reach out through the contact channel published on this website.

Owner decision needed: a verified business contact email (and, if applicable, a grievance officer name and postal address under Indian e-commerce rules) must be supplied before launch. No contact details are listed here yet because none have been verified.

This draft is written with Indian consumer-protection and e-commerce requirements in mind, including clear pre-purchase disclosure of prices, taxes, renewal and cancellation terms for digital services.

It is not represented as legally certified. Owner decision needed: a final legal review of these terms, the business contact and grievance details, and the approved refund conditions before checkout opens.